Shipping policy

Shipping Policy

Where we ship

We currently ship to addresses within the United States.

Processing time

Orders are processed within 1 to 2 business days. Orders placed on weekends or holidays are processed on the next business day.

Delivery time

Standard shipping arrives within 5 to 11 days after processing. Delivery times are estimates and may vary during peak periods or due to carrier delays.

Shipping cost

Shipping is free on all orders.

Tracking

Once your order ships you will receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to update.

Incorrect addresses

Please double-check your shipping address at checkout. We are not able to redirect packages once they have shipped, and orders returned to us due to an incorrect address may be subject to a reshipping fee.

Lost or delayed packages

If your order has not arrived within 20 days of shipping, contact us and we will replace it or refund you in full.

Questions

For anything shipping-related, email us at support@trylunevra.com.